Refund Policy
The Sold Edit is committed to providing high-quality, professional marketing resources for real estate agents. Our cancellation and refund policy is designed to be transparent while protecting the digital nature of our intellectual property.
If you have questions regarding your subscription or specific billing issues, please contact our support team at hello@thesoldedit.com.
MEMBERSHIP CANCELLATION: You may cancel your monthly or annual membership at any time through your account dashboard. Cancellation will be effective at the end of your current paid billing cycle. You will continue to have access to the library and member lounge until the end of that period.
REFUND ELIGIBILITY: Due to the immediate digital access provided to our entire library of Canva templates and coordinated marketing collections, all sales are final. We do not offer refunds or prorated credits for any reason after account registration and access have been granted.
ANNUAL UPGRADES: Annual members receive immediate access to the Four-Season Vault. These memberships are billed annually and are non-refundable after the first 24 hours of purchase, as the seasonal resources are unlocked instantly for your use.
TEMPLATE USAGE AFTER CANCELLATION: Upon cancellation of your membership, you are permitted to continue using any templates you have already downloaded and edited during your active term. However, you will no longer have access to new monthly releases or private members-only Canva links once your term expires.